Support
Support
Contact Cadence support for account, billing, cancellation and payment questions.
Last updated: May 25, 2026
Contact
Email support@cadence.credit for support. Include the account email and a concise description of the issue. Do not send full card numbers, CVC values or passwords.
Billing questions
For billing issues, include the charge date, amount and the last four digits shown in Cadence. Cadence can investigate saved-card activation, cancellation and scheduled charge records.
Advice limits
Cadence support cannot provide legal, tax, credit, financial or issuer-specific advice. Cadence also cannot guarantee how an issuer will treat card activity.